• Evita Ellis

CAREERS: Delivery Truck Drivers and Driver/Sales Workers

Updated: Jul 8, 2019

Delivery truck drivers and driver/sales workers typically do the following:

· Load and unload their cargo

· Communicate with customers to determine pickup and delivery needs

· Report any incidents they encounter on the road to a dispatcher

· Follow all applicable traffic laws

· Report serious mechanical problems to the appropriate personnel

· Keep their truck and associated equipment clean and in good working order

· Accept payments for the shipment

· Handle paperwork, such as receipts or delivery confirmation notices

Most drivers generally receive instructions to go to a delivery location at a particular time, and it is up to them to determine the best route. Other drivers have a regular daily or weekly delivery schedule. All drivers must understand an area’s street grid and know which roads allow trucks and which do not.

The following examples are types of delivery truck drivers and driver/sales workers:

Driver/sales workers are delivery drivers who also have sales responsibilities. They recommend new products to businesses and solicit new customers. These drivers may have a regular delivery route and be responsible for adding new clients located along their route. For example, they may make regular deliveries to a hardware store and encourage the store’s manager to offer a new product.

Some driver/sales workers use their own vehicles to deliver goods to customers, such as takeout food, and accept payment for those goods. Freelance or independent driver/sales workers may use smartphone apps to find specific delivery jobs.

Light truck drivers, often called pickup and delivery or P&D drivers, are the most common type of delivery driver. They drive small trucks or vans from distribution centers to delivery locations. Drivers make deliveries based on a set schedule. Some drivers stop at the distribution center once only, in the morning, and make many stops throughout the day. Others make multiple trips between the distribution center and delivery locations. Some drivers make deliveries from a retail location to customers.

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